Terms & Conditions

Welcome to Turf Grown. These Terms and Conditions ("Terms") govern your access to and use of the Turf Grown website at turfgrown.com and mobile application (collectively, the "Platform"), operated by Turf Grown LLC ("Turf Grown," "we," "us," or "our"). By creating an account or using the Platform, you agree to be bound by these Terms. If you do not agree, do not use the Platform.

1. Eligibility

You must be at least 18 years of age to create an account and use the Platform. By using the Platform, you represent and warrant that you meet this age requirement. Users under 18 may only use the Platform under the supervision of a parent or legal guardian who agrees to these Terms on their behalf.

2. Account Registration

To access certain features of the Platform, you must create an account. When creating an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Keep your password secure and confidential
• Accept responsibility for all activity that occurs under your account
• Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that contain inaccurate information or violate these Terms.

3. User Types

The Platform supports two types of users:

• Athletes/Players ("Clients"): Users who search for, book, and attend coaching sessions.
• Coaches: Users who offer coaching services, manage their schedules and availability, set pricing, and receive bookings from clients.

Coaches are independent service providers and are not employees, agents, or representatives of Turf Grown. Turf Grown serves as a platform to connect coaches with clients and does not provide coaching services directly.

4. Coach Subscriptions

To list services on the Platform, coaches must subscribe to a paid plan. Coach subscriptions include:

• A 30-day free trial upon initial sign-up
• Monthly subscription billing after the trial period
• Access to all coach features including scheduling, client management, and payment processing

Subscription fees are billed monthly through Stripe. You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period. No refunds are provided for partial billing periods.

5. Bookings and Payments

Booking Sessions

Clients may book coaching sessions through the Platform based on coach availability. By booking a session, you agree to:

• Pay the listed session price at the time of booking
• Attend the session at the scheduled time and location
• Comply with any session-specific rules set by the coach or field location

Pricing

Coaches set their own session prices. Turf Grown does not control or set coaching fees. All prices displayed on the Platform are set by individual coaches and are subject to change at the coach's discretion.

Payment Processing

All payments are processed through Stripe. By making a payment, you agree to Stripe's Terms of Service. Turf Grown is not responsible for payment processing errors caused by Stripe or your financial institution.

6. Cancellation Policy

The following cancellation rules apply to booked sessions:

• Free cancellation: Bookings cancelled more than 24 hours before the session start time may be cancelled at no charge.
• Late cancellation: Bookings cancelled less than 24 hours before the session start time may be subject to a cancellation fee as set by the coach.
• No-shows: Clients who do not attend a booked session without cancelling may be subject to a no-show fee as set by the coach.
• Coach cancellations: If a coach cancels a session, the client will receive a full refund.

Cancellation and no-show fee amounts are set individually by each coach and are displayed during the booking process.

7. User Conduct

By using the Platform, you agree not to:

• Provide false or misleading information in your profile or communications
• Harass, threaten, or behave inappropriately toward other users
• Use the Platform for any illegal or unauthorized purpose
• Attempt to circumvent the Platform to avoid fees (e.g., arranging off-platform payments for sessions booked through Turf Grown)
• Post fake reviews or manipulate the review system
• Interfere with the proper functioning of the Platform
• Scrape, crawl, or use automated tools to access the Platform without permission
• Impersonate another person or entity

We reserve the right to suspend or terminate accounts that violate these rules, at our sole discretion.

8. Reviews and Ratings

After completing a session, clients may leave reviews and ratings for coaches. Reviews must be honest, accurate, and based on your actual experience. Turf Grown reserves the right to remove reviews that are abusive, fraudulent, irrelevant, or violate these Terms. Coaches may not offer incentives in exchange for positive reviews.

9. Coach Responsibilities

Coaches using the Platform agree to:

• Provide accurate descriptions of their services, qualifications, and experience
• Maintain appropriate certifications and insurance as required by their jurisdiction
• Deliver coaching sessions in a professional and safe manner
• Comply with all applicable laws and regulations regarding sports coaching and training
• Keep their availability calendar up to date
• Respond to booking requests and cancellations in a timely manner

Turf Grown does not verify coach credentials, certifications, or qualifications. Clients are encouraged to review coach profiles, reviews, and qualifications before booking.

10. Limitation of Liability

Turf Grown is a platform that connects coaches with clients. We do not provide coaching services and are not responsible for the quality, safety, or legality of coaching sessions arranged through the Platform. To the fullest extent permitted by law:

• Turf Grown is not liable for any injuries, damages, or losses arising from coaching sessions booked through the Platform.
• Turf Grown is not liable for disputes between coaches and clients.
• Turf Grown's total liability to you for any claim arising from your use of the Platform shall not exceed the total amount you have paid to Turf Grown in the 12 months preceding the claim.
• In no event shall Turf Grown be liable for indirect, incidental, special, consequential, or punitive damages.

11. Indemnification

You agree to indemnify, defend, and hold harmless Turf Grown LLC, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Platform, your violation of these Terms, or your violation of any rights of another person or entity.

12. Intellectual Property

All content, trademarks, logos, and intellectual property on the Platform are owned by or licensed to Turf Grown LLC. You may not copy, modify, distribute, or reproduce any content from the Platform without our prior written consent. Content you submit to the Platform (such as reviews, profile information, and training plan content) remains yours, but you grant Turf Grown a non-exclusive, worldwide, royalty-free license to use, display, and distribute such content on the Platform.

13. Disclaimer of Warranties

The Platform is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Platform will be uninterrupted, error-free, or secure.

14. Termination

We may suspend or terminate your account at any time, with or without cause, and with or without notice. You may delete your account at any time through your account settings. Upon termination, your right to use the Platform will immediately cease. Sections of these Terms that by their nature should survive termination will survive, including but not limited to limitation of liability, indemnification, and dispute resolution.

15. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of New Jersey, without regard to its conflict of law provisions. Any disputes arising from these Terms or your use of the Platform shall be resolved through binding arbitration in the State of New Jersey, in accordance with the rules of the American Arbitration Association. You agree to waive any right to a jury trial or to participate in a class action lawsuit.

16. Changes to These Terms

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by posting the updated Terms on the Platform and updating the "Last updated" date. Your continued use of the Platform after any changes constitutes your acceptance of the updated Terms. If you do not agree with the changes, you should stop using the Platform and delete your account.

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Turf Grown LLC regarding your use of the Platform, and supersede all prior agreements, representations, and understandings.

19. Contact Us

If you have questions about these Terms, please contact us: