Privacy Policy

Turf Grown LLC ("Turf Grown," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website at turfgrown.com and our mobile application (collectively, the "Platform").

1. Information We Collect

Personal Information You Provide

When you create an account, book a session, or use our services, we may collect the following information:

• Full name, email address, and phone number
• Account type (athlete/player or coach)
• Profile information, including bio, profile photo, and sports specialization
• Payment information (processed securely through Stripe; we do not store your full credit card number)
• Location data, such as zip code, for finding nearby coaches and fields
• Booking history, session details, and reviews
• Communications you send to us or other users through the Platform

Information Collected Automatically

When you access the Platform, we may automatically collect:

• Device information (browser type, operating system, device identifiers)
• Log data (IP address, access times, pages viewed)
• Usage data (features used, interactions with the Platform)
• Location data (with your consent, for location-based services)

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Facilitate booking and payment for coaching sessions
• Connect athletes with coaches based on location, sport, and availability
• Process payments and send transaction confirmations
• Send booking reminders, schedule updates, and platform notifications
• Enable coaches to manage their schedules, fields, and client relationships
• Improve and personalize your experience on the Platform
• Respond to your inquiries and provide customer support
• Enforce our Terms and Conditions and comply with legal obligations

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

• Between users: When you book a session, your name and contact information are shared with the coach (and vice versa) to facilitate the session.
• Service providers: We use third-party services including Stripe (payment processing), Supabase (data infrastructure), Vercel (hosting), and Google Calendar (scheduling integration). These providers only access your data as necessary to perform their services.
• Legal requirements: We may disclose your information if required by law, subpoena, or other legal process, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Payment Information

All payment processing is handled by Stripe, a PCI-compliant payment processor. We do not store your full credit or debit card numbers on our servers. Stripe's privacy policy and security practices govern the handling of your payment data. For more information, visit stripe.com/privacy.

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS/SSL), secure authentication, and access controls. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our services. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we update or correct inaccurate information.
• Deletion: Request that we delete your personal information.
• Opt-out: Unsubscribe from marketing communications at any time by clicking "unsubscribe" in any email or updating your notification preferences in Settings.
• Data portability: Request your data in a structured, commonly used format.

To exercise any of these rights, please contact us at privacy@turfgrown.com.

8. Cookies and Tracking

We use essential cookies to maintain your session and authentication state. We do not use third-party advertising cookies. We may use analytics tools to understand how users interact with our Platform in order to improve our services.

9. Children's Privacy

Our Platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will promptly delete it. If you believe a child under 13 has provided us with personal information, please contact us at privacy@turfgrown.com.

10. Third-Party Links

Our Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on the Platform and updating the "Last updated" date. Your continued use of the Platform after any changes constitutes your acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: